Your Controls

Pitbet Casino Responsible Gambling: Limits Before Play, Not After

Play only from 18+, and the deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion sit in every Pitbet Casino account.

Set Your Limit

Malta Gaming AuthorityLicensed and regulated by the MGA since 2017, license MGA/B2C/920/2017

Checking The Basics

Pitbet Casino Responsible Gambling Essentials

By the end you will know the age rule, the regulator, the national register and who answers the phone.

Minimum age18+

Regulator and licenseMalta Gaming Authority, MGA/B2C/920/2017

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Time To Decide

When The Evening Gets Long, Reach For These

This block settles which five tools you already have and the moment each one earns its place.

Before Your First Deposit

A deposit limit caps how much can reach your balance, and it belongs in place before your first deposit, chosen from a calm moment rather than a hopeful one.

Set It While Calm

A loss limit stops further staking once a set amount of play has been lost, which suits anyone who tends to chase a bad session further than planned.

Awareness Of Hours

A session time reminder nudges you at intervals you pick, so an evening that started as an hour does not quietly become the whole night.

A Short Step Back

Cooling-off periods close your account for a break you choose, useful when you want distance without shutting the door on future play for good.

Need A Longer Break?

Self-exclusion blocks access and marketing for a fixed stretch, and it is the right tool when pass after pass has ended the same way.

Doing It

A Ceiling Chosen and Confirmed

By the end you will have a deposit limit saved in your account and know exactly where to confirm it.

Before Play Begins

Log in and open your account settings, then look for the section covering limits and controls. Check that your profile shows verified details before you continue.

Which Ceiling

Choose the limit type that matches your aim, whether a deposit cap or a loss cap. Read the description beside each option so the tool does what you expect.

Weekly Or Monthly

Set the period the limit covers, since a daily cap and a monthly cap behave quite differently. Match it to how often you actually deposit rather than how often you hope to.

Seeing It Saved

Save the change, then return to the overview page and check the new figure appears there. If it does not show, contact support before you play.

Fun First, Then Chasing, Then Nothing

Early signs are easier to act on than late ones, and a limit or a pause set then costs you nothing. Play is entertainment with a price; it never pays a wage.

Seven patterns players describe in the weeks before play stops being fun.

You play past the time you planned to stop
Deposits happen without a decision being made
You keep the amounts hidden from people close to you
Chasing money already spent feels normal
Borrowing for a session seems reasonable
The rest of the week feels flat without a bet
You have promised yourself to stop and gone back

What Can A Parent Or Partner Do?

Gain: A Verified Adult Account. Signing up asks for a date of birth, and anyone under 18 is turned away at that point. Photo ID, proof of address and a card image are checked before the first withdrawal, so the age is verified twice.

Gain: Peace Of Mind On Shared Devices. Software that blocks gambling sites can be installed on a shared laptop, tablet or phone, and it keeps the site out of reach for everyone using that device. Set it while the device is new to the household rather than after a problem appears.

Gain: A Calmer First Conversation. A relative who wants to help can start with a calm conversation, describing what they have noticed rather than accusing anyone. The National Gambling Helpline also advises relatives, and its counsellors talk through the next step with them.

Someone To Talk To

Before You Carry It Alone, Pick Up The Phone

Settles who to contact here when a session, a debt or a worry needs another voice.

National Gambling Helpline

Runs round the clock, every day, free of charge. Counselling by phone, chat and email, self-help tools and a directory of local services, for players and for relatives, all confidential. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Brings people who gamble together in peer support meetings across the country. Attendees include partners and family members, so nobody has to sit with it alone. gaaustralia.org.au

National Debt Helpline

Offers free financial counselling when gambling has built debt. Open Monday to Friday, 9:30 to 16:30, and it advises on money matters rather than on play. ndh.org.au

Choose How Long You Stay Away

Short Break, Then Back. Requested inside the account for a period you choose, then access returns on its own. Days, or a shorter stretch, suit a player who wants distance without closing the door.

Close The Door Properly. Closes your access for a long stretch, and it holds until the period runs out. Ask for it from the account and play stops; there is no early return once it begins.

Go Beyond One Casino. BetStop is the national register, run by the Australian Government through ACMA. A period of three months or more, up to lifetime, starts with an application at betstop.gov.au that takes about five minutes; a nominee can help. Nothing can be shortened, and ending it early requires at least three months plus a statutory declaration of having seen a counsellor or GP. Registered people cannot bet, open accounts or receive marketing. betstop.gov.au

At The Question Point

Ask What You Need To Know

Clear answers come first here, because a limit works best set before the mood shifts.

My brother plays every night and I am worried about him, who can I ring?+

The National Gambling Helpline on 1800 858 858 takes calls from relatives as well as players, and it is free and open at any hour. Staff there can also point you to support groups and services near where he lives.

Where do I find the limit settings when I am only using my phone?+

The mobile version of the site keeps the same account section as the desktop, so the limit controls sit in the same place once you log in. Nothing changes in function, only in size.

Why did the site ask for my age before letting me deposit?+

Only players aged 18 or older may hold an account, and age checks back that rule. Verifying once at sign-up keeps the account in the hands of an adult throughout.

Can I loosen a limit I set earlier, or is it fixed for good?+

Limits are not permanent and can be changed in the same account section where you set them. Any change you make is meant to be a considered one, so treat the figure as a decision rather than a dial.

What happens to my account during a cooling-off period?+

A cooling-off period closes the account to play for the span you choose, so deposits and sessions stop. When that span runs out, access returns on its own and you can log back in.

Is there a way to come back from a self-exclusion before it ends?+

No. A self-exclusion runs for the whole period you chose and cannot be lifted in the middle of it. Pick a length you know you can sit with, since the decision holds until the last day.